Plenty of gurus will tell you to post comments on other people’s blogs in order to create more links to your website – and thus increase your search engine optimization.
Today I read a long article that said it doesn’t necessarily work. On many of the sites where you might post, the links are automatically designated as “no follow,” which means Google isn’t supposed to use them. If they increase the traffic to your site, you’ll benefit, but the link itself won’t help.
So what you’re doing is adding content and increasing the SEO on someone else’s site. That’s a nice thing to do, but you want to increase the content on your own site.
What to do?
Take a page from Clayton Makepeace’s book… Write the first few sentences of your message and then insert a link that readers have to follow to get “the rest of the story.” Then (well, actually first) post the entire article on your own site.
The link still won’t give you more Google juice, but the added content and the added visitors will.
Mr. Makepeace does this with his e-mail letters, and it has always annoyed me, because when you have a slow Internet connection you don’t want to have to click and go somewhere else. That means his first sentences have to be VERY interesting or I don’t click.
But now that I understand why he’s doing it, I guess I’ll have to curb my annoyance. At least there’s a darned good reason.
Something else I learned – Google is the only one that pays attention to “no follow” so your ranking on Yahoo and others will increase when you keep posting those links on your blog comments.
Showing posts with label marketing. Show all posts
Showing posts with label marketing. Show all posts
Friday, September 18, 2009
Wednesday, February 25, 2009
Storytelling as good marketing
We all love stories - and we all know that we all love stories.
So why do we so often forget to use them in our marketing? A good story grabs attention, keeps your reader or listener engaged and curious, and is a fantastic way to demonstrate how your product or service can help someone.
Stories are also fine teachers. I remember going to real estate school and how much the lessons came alive when our instructor told about the things that happened to real live people when someone bent the rules we were learning.
Things like the crook who talked about 50 people into buying the same vacant lot and NOT recording the sale for 60 days. By the time the 60 days were up and all those people realized they'd bought the same lot, he was long gone. It must have been a hot market back then - or else the lot was priced so low that people were jumping to grab it.
Anyway - If he had merely told us that we needed to insist that our buyer's transactions were recorded immediately because bad things can happen, it wouldn't have made such an impression. Just think - I heard that story over 20 years ago!
So what kind of story can you tell that will somehow relate back to what you offer?
Can you tell a story that will teach your audience that they need what you offer?
Can you tell a story that will show how much you care about your customer's best interests?
Can you tell a story that shows how many ways your product can be used?
If you think about it, you probably have some true stories that would interest your readers. So... think about it!
So why do we so often forget to use them in our marketing? A good story grabs attention, keeps your reader or listener engaged and curious, and is a fantastic way to demonstrate how your product or service can help someone.
Stories are also fine teachers. I remember going to real estate school and how much the lessons came alive when our instructor told about the things that happened to real live people when someone bent the rules we were learning.
Things like the crook who talked about 50 people into buying the same vacant lot and NOT recording the sale for 60 days. By the time the 60 days were up and all those people realized they'd bought the same lot, he was long gone. It must have been a hot market back then - or else the lot was priced so low that people were jumping to grab it.
Anyway - If he had merely told us that we needed to insist that our buyer's transactions were recorded immediately because bad things can happen, it wouldn't have made such an impression. Just think - I heard that story over 20 years ago!
So what kind of story can you tell that will somehow relate back to what you offer?
Can you tell a story that will teach your audience that they need what you offer?
Can you tell a story that will show how much you care about your customer's best interests?
Can you tell a story that shows how many ways your product can be used?
If you think about it, you probably have some true stories that would interest your readers. So... think about it!
Friday, February 13, 2009
A tale of excellent service
The other night my neighbor said he was thinking about buying a car, but this was the wrong time of year to drive to Montana.
Since there are plenty of car dealerships a lot closer than Montana, we asked him what Montana had to do with it. And he told us the story about the Montana salesman...
Many years ago he bought a pickup. Being a person who is careful with his money, he had shopped around and so knew that the price he paid for that pickup was more than fair. By the time he wanted another new pickup he had moved to a new town, about 6 or 8 hour's drive away, so he went shopping close to home.
But he kept thinking about that salesman in Montana who sent him a birthday card every year. And so, knowing exactly what he wanted and the going price for that make with those features, he called Montana.
The salesman was glad to hear from him, and listened to his list of make, model, features, etc. Then he gave our friend a price, which was in the same ballpark with the others. But, he added, since you have a long drive to get here, I'll give you back $200 for gasoline, put you up in a nice motel, and buy your dinner.
Of course he said yes.
The salesman had assured him that the pickup would be ready when he arrived - and it was. The extra features had been installed, the truck was washed and waxed, and the tank was full of gas. The paperwork was even completed, so taking delivery of his new pickup took minutes, rather than the hours most dealerships impose on customers.
And so, our friend will probably shop around and learn what is or isn't available on the car he wants. He'll find out the going price, too. And then he'll call Montana, because that salesman did two important things:
He gave unforgettable service, AND he stayed in touch, year after year, in spite of the fact that his customer had moved away.
Do YOU stay in touch with customers if they leave your neighborhood?
Since there are plenty of car dealerships a lot closer than Montana, we asked him what Montana had to do with it. And he told us the story about the Montana salesman...
Many years ago he bought a pickup. Being a person who is careful with his money, he had shopped around and so knew that the price he paid for that pickup was more than fair. By the time he wanted another new pickup he had moved to a new town, about 6 or 8 hour's drive away, so he went shopping close to home.
But he kept thinking about that salesman in Montana who sent him a birthday card every year. And so, knowing exactly what he wanted and the going price for that make with those features, he called Montana.
The salesman was glad to hear from him, and listened to his list of make, model, features, etc. Then he gave our friend a price, which was in the same ballpark with the others. But, he added, since you have a long drive to get here, I'll give you back $200 for gasoline, put you up in a nice motel, and buy your dinner.
Of course he said yes.
The salesman had assured him that the pickup would be ready when he arrived - and it was. The extra features had been installed, the truck was washed and waxed, and the tank was full of gas. The paperwork was even completed, so taking delivery of his new pickup took minutes, rather than the hours most dealerships impose on customers.
And so, our friend will probably shop around and learn what is or isn't available on the car he wants. He'll find out the going price, too. And then he'll call Montana, because that salesman did two important things:
He gave unforgettable service, AND he stayed in touch, year after year, in spite of the fact that his customer had moved away.
Do YOU stay in touch with customers if they leave your neighborhood?
Labels:
customer service,
follow up,
good salesmanship,
marketing
Monday, January 26, 2009
Do you hide from your customers?
If you sell something on line, do your customers know who you are? Or are you hiding?
If you're hiding, they might well wonder why. Are you ashamed of what you offer? Will you be impossible to find if they have a problem with the purchase?
This one practice could be costing you sales, so think about it. Even if you don't want your name front and center on your home page, it should be somewhere. Perhaps in your "about us" message, or on your "contact us" page.
By the way, your "about" page can be a valuable selling tool. When you tell your visitors who you are and why you're offering what you're offering, you have the opportunity to convey your enthusiasm for your product or service - and people react positively to enthusiasm.
Go look at your website. See if it needs an addition or two...
Best success,
Marte
If you're hiding, they might well wonder why. Are you ashamed of what you offer? Will you be impossible to find if they have a problem with the purchase?
This one practice could be costing you sales, so think about it. Even if you don't want your name front and center on your home page, it should be somewhere. Perhaps in your "about us" message, or on your "contact us" page.
By the way, your "about" page can be a valuable selling tool. When you tell your visitors who you are and why you're offering what you're offering, you have the opportunity to convey your enthusiasm for your product or service - and people react positively to enthusiasm.
Go look at your website. See if it needs an addition or two...
Best success,
Marte
Thursday, January 01, 2009
Happy New Year!
To heck with the New Year Grinches... this is going to be a good year!
All we have to do is keep on keeping on, and not listen to any of the down-mouthers.
My suggestion: As soon as you get awake on New Year's Day, do something to promote your business. And then do another something on January 2, 3, 4, etc.
Doing one small self-promotion each day will add up to a big thing by the end of the year, so even if you've had way too much fun on New Year's Eve, think of something, and do it.
Make it your resolution to do something positive to market your goods or services each and every day this year. Even if it's nothing more than a phone call to a past client, it will make a difference.
Happy New Year!
Marte
All we have to do is keep on keeping on, and not listen to any of the down-mouthers.
My suggestion: As soon as you get awake on New Year's Day, do something to promote your business. And then do another something on January 2, 3, 4, etc.
Doing one small self-promotion each day will add up to a big thing by the end of the year, so even if you've had way too much fun on New Year's Eve, think of something, and do it.
Make it your resolution to do something positive to market your goods or services each and every day this year. Even if it's nothing more than a phone call to a past client, it will make a difference.
Happy New Year!
Marte
Tuesday, December 09, 2008
Do You Ask Your Customers and Clients for Testimonials?
You really should, you know, even if it's hard to do.
In a world filled with big promises, big claims, and marketers shouting "I'm best, pick me!" having a 3rd party endorsement can mean a lot.
But it is hard to do. So, go about it a different way - ask without really asking.
I made some suggestions about how to do that on my other blog... Come see.
In a world filled with big promises, big claims, and marketers shouting "I'm best, pick me!" having a 3rd party endorsement can mean a lot.
But it is hard to do. So, go about it a different way - ask without really asking.
I made some suggestions about how to do that on my other blog... Come see.
Thursday, December 04, 2008
A new look at your competition
Hi all -
It's been a while since I posted here, because I moved my blog to my website. I intended to take this one down, but then my son talked me out of it. Bossy kid.
Anyway, I don't have enough hours in the day to write on both blogs, so I'll give you a hint about the content, and ask you to please follow me, and Read today's post...
It's a new look at competition - and why maybe it isn't competition at all! Please join me for an idea that just might give your business a boost!
Marte
It's been a while since I posted here, because I moved my blog to my website. I intended to take this one down, but then my son talked me out of it. Bossy kid.
Anyway, I don't have enough hours in the day to write on both blogs, so I'll give you a hint about the content, and ask you to please follow me, and Read today's post...
It's a new look at competition - and why maybe it isn't competition at all! Please join me for an idea that just might give your business a boost!
Marte
Tuesday, August 26, 2008
Public speaking won't kill you - even if you think it will
This past week I helped the owner of a moving company in San Francisco put together a speech to give to a group of Realtors. He was, of course, terrified of getting in front of the group, but he did it anyway, because he'd like to earn their referral business. And you can too!
No matter what you're doing for a living, you have some expertise that others don't have, and you can share it with a group of individuals who care. This is effective marketing at only the cost of gas to get there - or the cost of a copywriter if you can't decide how to say what you want to say.
Who can do this? Anyone. Who can you talk to? Any group that has meetings.
For instance, if you're lender expert in reverse mortgages you could speak to the Senior Citizens group and let them know the pros and cons. If you sell insurance you could speak to this same group about the various and confusing Medicare plans.
If you're a Realtor you could talk to the Chamber of Commerce. Just fill them in on how the market is affecting real estate sales in your city, if more people are moving out than in, if people are still searching for commercial property in your vicinity, etc. These folks have heard plenty of rumors, so go tell them how things really are.
With the Chamber, you can give a short talk introducing any kind of services - because business people do like to know about other businesses in town.
If you're a farrier you could talk to the local 4-H Horse clubs about proper care of their horses' feet.
If you're a tutor you could talk to a parent-teacher group.
If you sell fund-raising materials you could talk to local service groups - and tell them the results of any studies you have about which promotional materials result in the most future sales.
If you're a leather crafter, go talk to the local gun club and show them how to choose the perfect holster (that you can create.)
Think about what you do, who your target market is, and then look for a group of people who meet regularly and would welcome expert information about their topic of interest.
You don't have to talk for an hour - in fact, they'll be glad if your talk is brief and to the point.
Be sure to prepare a little hand-out material. You can give your audience a brochure, coupons for $ off future service, or an informational piece with your name clearly displayed. And be sure to attach your business card. Make sure your photo and your web address are on one or more pieces that you hand out - so people will instantly remember who you are when they look at your materials later.
You really can do it - just prepare ahead of time so you know what you're going to say. You can take along your notes so you don't miss an important point, but try not to just read your speech.
Remember that this is a group who is interested in what you have to say - it's not anything at all like when I was a student teacher and had to get up in front of a class of kids who wished I'd just go away.
They won't expect you to be perfect - only real. So get out there and promote yourself!
Yours for prosperity,
Marte
No matter what you're doing for a living, you have some expertise that others don't have, and you can share it with a group of individuals who care. This is effective marketing at only the cost of gas to get there - or the cost of a copywriter if you can't decide how to say what you want to say.
Who can do this? Anyone. Who can you talk to? Any group that has meetings.
For instance, if you're lender expert in reverse mortgages you could speak to the Senior Citizens group and let them know the pros and cons. If you sell insurance you could speak to this same group about the various and confusing Medicare plans.
If you're a Realtor you could talk to the Chamber of Commerce. Just fill them in on how the market is affecting real estate sales in your city, if more people are moving out than in, if people are still searching for commercial property in your vicinity, etc. These folks have heard plenty of rumors, so go tell them how things really are.
With the Chamber, you can give a short talk introducing any kind of services - because business people do like to know about other businesses in town.
If you're a farrier you could talk to the local 4-H Horse clubs about proper care of their horses' feet.
If you're a tutor you could talk to a parent-teacher group.
If you sell fund-raising materials you could talk to local service groups - and tell them the results of any studies you have about which promotional materials result in the most future sales.
If you're a leather crafter, go talk to the local gun club and show them how to choose the perfect holster (that you can create.)
Think about what you do, who your target market is, and then look for a group of people who meet regularly and would welcome expert information about their topic of interest.
You don't have to talk for an hour - in fact, they'll be glad if your talk is brief and to the point.
Be sure to prepare a little hand-out material. You can give your audience a brochure, coupons for $ off future service, or an informational piece with your name clearly displayed. And be sure to attach your business card. Make sure your photo and your web address are on one or more pieces that you hand out - so people will instantly remember who you are when they look at your materials later.
You really can do it - just prepare ahead of time so you know what you're going to say. You can take along your notes so you don't miss an important point, but try not to just read your speech.
Remember that this is a group who is interested in what you have to say - it's not anything at all like when I was a student teacher and had to get up in front of a class of kids who wished I'd just go away.
They won't expect you to be perfect - only real. So get out there and promote yourself!
Yours for prosperity,
Marte
Monday, August 25, 2008
What if your marketing budget is small?
Look around - you'll find a ton of places where you can market for free - or almost for free. Start with Craig's list and search for more. Do this for both your services and your listings. Remember, the internet is a powerful tool - the place where over 80% of all home buyers begin their search. Make use of this power.
Remember also to market at the end of every email you send, so that no one can forget what you do.
In my ebook, Getting Clients, I outline many methods of low-cost yet effective marketing techniques. One of the first is wise use of business cards. They're so inexpensive that you could actually have different cards for different niches.
Try adding a tag line such as "Making short sales simple." Be sure to include your URL - to direct people to your site, where they can learn more about how you'll help them.
If you're strapped for cash starting out, go to Vista Print and get their free business cards.
The real challenge is in deciding how you'll present yourself, and making sure that everything you do shows the benefit you'll bring to your customers and clients. Your tag line needs to be short and attention-getting. So the first step is deciding what you're trying to accomplish, and then distilling the message down to a few words.
Now is not the time for "Me too" or "I'm here" marketing - it's the time to separate yourself from the crowd and show people how you can help solve their specific problems.
About those business cards - hand them to everyone! Hand them to people you've handed them to before, and if they ask why, tell the truth: "I hope you'll give this one to someone you know who needs my help."
Do you see a theme in what I've said? The more you focus on how you'll help people, the more business you'll have.
Above all, remember that the Law of Attraction is at work - so focus on what you want, expect to get it, and start each day with positive confidence!
Yours for prosperity,
Marte
Remember also to market at the end of every email you send, so that no one can forget what you do.
In my ebook, Getting Clients, I outline many methods of low-cost yet effective marketing techniques. One of the first is wise use of business cards. They're so inexpensive that you could actually have different cards for different niches.
Try adding a tag line such as "Making short sales simple." Be sure to include your URL - to direct people to your site, where they can learn more about how you'll help them.
If you're strapped for cash starting out, go to Vista Print and get their free business cards.
The real challenge is in deciding how you'll present yourself, and making sure that everything you do shows the benefit you'll bring to your customers and clients. Your tag line needs to be short and attention-getting. So the first step is deciding what you're trying to accomplish, and then distilling the message down to a few words.
Now is not the time for "Me too" or "I'm here" marketing - it's the time to separate yourself from the crowd and show people how you can help solve their specific problems.
About those business cards - hand them to everyone! Hand them to people you've handed them to before, and if they ask why, tell the truth: "I hope you'll give this one to someone you know who needs my help."
Do you see a theme in what I've said? The more you focus on how you'll help people, the more business you'll have.
Above all, remember that the Law of Attraction is at work - so focus on what you want, expect to get it, and start each day with positive confidence!
Yours for prosperity,
Marte
Friday, August 22, 2008
The real estate crisis could fatten your bank account
If you're selling real estate in one of the areas hardest hit by foreclosures, think about rental management for a minute.
It could be your way to turn the lemon market into lemonade for you - AND to assure yourself of a good supply of buyers next year and the year after.
Let's start at the beginning - finding and selling the rentals.
First, search out the foreclosed homes that would make good rental properties. You know, the ones that are structurally solid mid-size properties at a price that will allow them to become rentals. In other words, homes whose payments will be less than current rents for comparable homes. (That means you'll have to research rentals just a bit.)
Turn yourself into the encyclopedia of all foreclosures with rental potential.
Next, advertise the fact. Target your marketing toward those entrepreneurs who are actively seeking rental properties. They're people who either have a good chunk of money stashed away, or excellent sources for obtaining financing. They want the best bargains in town, so show them that you know where they are.
Be sure you preview each of those homes and talk with the agents ahead of time. You'd feel pretty silly taking an offer on a home on a Thursday when the deadline for bids was Wednesday night.
As a rule of thumb, Mortgage company REO agents won't look at an offer that's more than 10% under list price - check with each agent and see if that holds true for the company they're representing.
Some of your buyers will try to go 20 or even 30% under - and that is probably a waste of their time and yours - so have your facts before you talk with them.
If you aren't sure how to appeal to that crowd, get in touch. These people could become not just your bread and butter, but your gravy as well - so do what it takes to reach them.
Tomorrow I'll tell you how this down market can create next year's income... And remember, if you need help creating your marketing materials, I'm as close as your email, and helping you make more money through your marketing efforts is what I do. Write me.
P.S. If you're not a Realtor, but could provide services needed in cleaning up, fixing up, and maintaining those REO properties, now is the time to contact every agency in town and offer your services.
Be sure you have a well-written flyer or brochure, and attach a business card. You're going in as a professional offering assistance - so look the part!
It could be your way to turn the lemon market into lemonade for you - AND to assure yourself of a good supply of buyers next year and the year after.
Let's start at the beginning - finding and selling the rentals.
First, search out the foreclosed homes that would make good rental properties. You know, the ones that are structurally solid mid-size properties at a price that will allow them to become rentals. In other words, homes whose payments will be less than current rents for comparable homes. (That means you'll have to research rentals just a bit.)
Turn yourself into the encyclopedia of all foreclosures with rental potential.
Next, advertise the fact. Target your marketing toward those entrepreneurs who are actively seeking rental properties. They're people who either have a good chunk of money stashed away, or excellent sources for obtaining financing. They want the best bargains in town, so show them that you know where they are.
Be sure you preview each of those homes and talk with the agents ahead of time. You'd feel pretty silly taking an offer on a home on a Thursday when the deadline for bids was Wednesday night.
As a rule of thumb, Mortgage company REO agents won't look at an offer that's more than 10% under list price - check with each agent and see if that holds true for the company they're representing.
Some of your buyers will try to go 20 or even 30% under - and that is probably a waste of their time and yours - so have your facts before you talk with them.
If you aren't sure how to appeal to that crowd, get in touch. These people could become not just your bread and butter, but your gravy as well - so do what it takes to reach them.
Tomorrow I'll tell you how this down market can create next year's income... And remember, if you need help creating your marketing materials, I'm as close as your email, and helping you make more money through your marketing efforts is what I do. Write me.
P.S. If you're not a Realtor, but could provide services needed in cleaning up, fixing up, and maintaining those REO properties, now is the time to contact every agency in town and offer your services.
Be sure you have a well-written flyer or brochure, and attach a business card. You're going in as a professional offering assistance - so look the part!
Sunday, August 10, 2008
Marketing smarter instead of more expensively
Your prospects - the people who are still spending money - see thousands of advertising messages every single day. I read somewhere that we see more now in a week than our great-grandparents saw in a lifetime. And I don't doubt it - Just the junk e-mail puts a hundred or so in front of most of us every day. Add the newspaper, TV, radio, direct postal mail, Billboards - and it's astounding.
So... how can you stand out from all this noise?
I think you need to start with the customers you have - Give them a good incentive to give you their email addresses, and then mail to them regularly. But not just with an ad.
I believe you need to send them something interesting enough that they might pass it on to friends. Then include a weekly special that's for your email list only. In other words, let them feel special, and let them invite their friends to feel special too.
What's interesting enough to read regularly, and send on? Articles about your field of expertise are one good idea. But you could also send a weekly quote, a good joke, or even a puzzle. If you get alerts about viruses, send those as a courtesy. If there's a special event coming up in your community you could give updates about it. If you're supporting a local charity you could talk about it.
Just make sure you:
1) Send something in addition to a sales message.
2) Include a call to action in the form of something special for your customer
They call it viral marketing, and if you do it correctly, you can begin to reach more and more people who are actually interested in what you offer - and spend a fraction of what it would cost to run ads in newspapers and magazines.
If you offer a "once in a while service," such as real estate sales - use this method to maintain top of mind awareness - and perhaps even to bring your customers super special (exclusively from you) deals from other businesses. (You could even sell ad space in your email - but do be sure you believe in the other person's product or service before you do!)
Spend less - benefit more! And if you can't figure out how to write those letters, write me! Copywriting to add to your income is what I do.
Yours for prosperity,
Marte
Marte Cliff
writer@marte-cliff.com
So... how can you stand out from all this noise?
I think you need to start with the customers you have - Give them a good incentive to give you their email addresses, and then mail to them regularly. But not just with an ad.
I believe you need to send them something interesting enough that they might pass it on to friends. Then include a weekly special that's for your email list only. In other words, let them feel special, and let them invite their friends to feel special too.
What's interesting enough to read regularly, and send on? Articles about your field of expertise are one good idea. But you could also send a weekly quote, a good joke, or even a puzzle. If you get alerts about viruses, send those as a courtesy. If there's a special event coming up in your community you could give updates about it. If you're supporting a local charity you could talk about it.
Just make sure you:
1) Send something in addition to a sales message.
2) Include a call to action in the form of something special for your customer
They call it viral marketing, and if you do it correctly, you can begin to reach more and more people who are actually interested in what you offer - and spend a fraction of what it would cost to run ads in newspapers and magazines.
If you offer a "once in a while service," such as real estate sales - use this method to maintain top of mind awareness - and perhaps even to bring your customers super special (exclusively from you) deals from other businesses. (You could even sell ad space in your email - but do be sure you believe in the other person's product or service before you do!)
Spend less - benefit more! And if you can't figure out how to write those letters, write me! Copywriting to add to your income is what I do.
Yours for prosperity,
Marte
Marte Cliff
writer@marte-cliff.com
Labels:
advertising,
copywriting,
email marketing,
marketing,
sales
Sunday, June 15, 2008
A New Lead Generation Idea
Sometimes a good idea just jumps out at you - and that's what happened to me when I read a post on Active Rain yesterday.
This was a lead generation tip for Realtors, but any business that provides a "big" service could use it.
After you've closed on the sale of a home (or installed a pool, remodeled a kitchen, landscaped a yard, etc.) throw a party! Let the client invite 25 friends for the celebration, and while they're there, do your best networking.
Hand out cards, of course, but mainly just get acquainted with these folks so they can see how friendly you are and imagine how pleasant it would be to work with you. You can also use this time to learn more about what your potential clients are most interested in about your kind of service, and use that knowledge in future marketing. If you listen well, you might learn something you didn't know about your prospect base.
You could also hand out discount cards. Make it a VIP kind of thing - because they're friends of your friends (clients.)
Let your client choose the kind of party - wine & cheese, beer & pizza, punch and cakes, or whatever fits their personalities and lifestyle.
Now, if I could only figure out a way to use this idea myself. But, all of my clients are long-distance. Hmmm... guess not. Be pretty hard to serve refreshments through the computer.
Happy second half of June!
Marte
writer@marte-cliff.com
This was a lead generation tip for Realtors, but any business that provides a "big" service could use it.
After you've closed on the sale of a home (or installed a pool, remodeled a kitchen, landscaped a yard, etc.) throw a party! Let the client invite 25 friends for the celebration, and while they're there, do your best networking.
Hand out cards, of course, but mainly just get acquainted with these folks so they can see how friendly you are and imagine how pleasant it would be to work with you. You can also use this time to learn more about what your potential clients are most interested in about your kind of service, and use that knowledge in future marketing. If you listen well, you might learn something you didn't know about your prospect base.
You could also hand out discount cards. Make it a VIP kind of thing - because they're friends of your friends (clients.)
Let your client choose the kind of party - wine & cheese, beer & pizza, punch and cakes, or whatever fits their personalities and lifestyle.
Now, if I could only figure out a way to use this idea myself. But, all of my clients are long-distance. Hmmm... guess not. Be pretty hard to serve refreshments through the computer.
Happy second half of June!
Marte
writer@marte-cliff.com
Labels:
advertising,
client leads,
lead generation,
marketing,
networking
Wednesday, April 30, 2008
After the marketing, follow up and service make the sale
Earlier today I made some changes to my primary website: marte-cliff.com, but after I did it I thought maybe I need to go back and add a disclaimer for those business people who aren't just going after a one-time direct sale from their marketing.
It is absolutely true that your marketing materials have to send the right message - they have to touch some emotion in the reader (or viewer) to cause them to stop, think about your message, and take action.
But for many businesses it doesn't end there. You aren't asking your customers to just "click here to order." You're trying to draw them in to use your services, you need to explain your product in person, or you want to sell them products on an ongoing basis. After all,if you're selling your real estate services, want them to patronize your health spa, or are merchandising steel buildings, your marketing materials are designed only to bring you leads.
And if you get a dozen great leads in a day and then let them go cold because you didn't respond to their inquiries - they'll be gone by tomorrow.
Then, if you get a customer but fail to give the service they expect, they won't ever come back.
So, while your website, your ads, your letters, and the rest will bring customers to you if they're written correctly, what happens later accounts for at least 50% of your success.
I'm constantly amazed at the companies who don't bother to answer customer inquiries. And of course, when I'm the customer I'm not only amazed, but annoyed!
Why do people do that? It costs money to get a lead, so ignoring them is a lot like taking handfuls of bills out on a windy day and letting them fly.
Speaking of bills, I ran across a really strange situation lately. Someone sent me a very persuasive direct marketing piece. I think I already told you about it. It was so persuasive that I decided to Google it, and found out that it was a scam. But... in the envelope with the marketing letter was a "Million Dollar Bill."
That caught my imagination - I thought of all kinds of ways to use that for advertising, and even to enclose with a "Thanks a million" note to people who have done me a good turn. It's just a fun thing to have. On the bill was the web address of the person who supplied the bills, so I went there.
Hmmm... no prices. No way to order. But there was an email address, so I wrote, asking for pricing and ordering instructions. That was at least 2 weeks ago and I've not had a reply. Now how goofy is it to go to the trouble to set up a website for your business and then ignore someone who writes wanting to know the price and how to order?
Since then I've found several other websites that sell the million dollar bills, and I'll order from one of them. But again - goofy. This person made me aware of the product, but someone else will get the sale.
I'll bet if you keep your eyes open you'll find more examples like this. So... write and tell us about them!
It is absolutely true that your marketing materials have to send the right message - they have to touch some emotion in the reader (or viewer) to cause them to stop, think about your message, and take action.
But for many businesses it doesn't end there. You aren't asking your customers to just "click here to order." You're trying to draw them in to use your services, you need to explain your product in person, or you want to sell them products on an ongoing basis. After all,if you're selling your real estate services, want them to patronize your health spa, or are merchandising steel buildings, your marketing materials are designed only to bring you leads.
And if you get a dozen great leads in a day and then let them go cold because you didn't respond to their inquiries - they'll be gone by tomorrow.
Then, if you get a customer but fail to give the service they expect, they won't ever come back.
So, while your website, your ads, your letters, and the rest will bring customers to you if they're written correctly, what happens later accounts for at least 50% of your success.
I'm constantly amazed at the companies who don't bother to answer customer inquiries. And of course, when I'm the customer I'm not only amazed, but annoyed!
Why do people do that? It costs money to get a lead, so ignoring them is a lot like taking handfuls of bills out on a windy day and letting them fly.
Speaking of bills, I ran across a really strange situation lately. Someone sent me a very persuasive direct marketing piece. I think I already told you about it. It was so persuasive that I decided to Google it, and found out that it was a scam. But... in the envelope with the marketing letter was a "Million Dollar Bill."
That caught my imagination - I thought of all kinds of ways to use that for advertising, and even to enclose with a "Thanks a million" note to people who have done me a good turn. It's just a fun thing to have. On the bill was the web address of the person who supplied the bills, so I went there.
Hmmm... no prices. No way to order. But there was an email address, so I wrote, asking for pricing and ordering instructions. That was at least 2 weeks ago and I've not had a reply. Now how goofy is it to go to the trouble to set up a website for your business and then ignore someone who writes wanting to know the price and how to order?
Since then I've found several other websites that sell the million dollar bills, and I'll order from one of them. But again - goofy. This person made me aware of the product, but someone else will get the sale.
I'll bet if you keep your eyes open you'll find more examples like this. So... write and tell us about them!
Labels:
advertising,
copywriting,
customer service,
follow up,
marketing
Thursday, April 17, 2008
How Google Can Save Your Sanity
Yesterday I got a most interesting direct mail piece. It was a scheme to get me to send money to someone who would teach me how to go out and find merchandise that stores need to liquidate for some reason or another.
I didn't count, but it was about 6 or 8 pages long, showed copies of the big checks people are receiving, and told how easy it all was. All you have to do is find the deals, convince the people to sell for ten cents on the dollar, and then this guy would buy the stuff, re-sell it, and give you half the profit.
Easy work, right? Somewhere in the letter he mentioned that he spent thousands every month to gather the contact info for the people you need to talk to - but I didn't notice anywhere that he said he'd give you that info. Only that he had it.
Anyway, out of curiosity, I decided to Google him and the business.
Oh boy! All I can say is that it's too bad the people who wrote about him hadn't done the same before they forked over their cash.
That's the second time in the past month or so that I've gotten something really persuasive in the mail and Googled it - to find that it was a complete scam.
If everyone would do that before they bought into these schemes, that kind of business would be out of business in short order.
And why doesn't everyone do it? Within just a few minutes you can find out if something is for real or not.
As well as doing a search, there's a website called www.ripoffreport.com where you can research all sorts of businesses you might be considering using. I got acquainted with it when I did some work for Hollywood Hair - he had me go see the reports people had posted about his biggest competitors.
Once I got there, I went exploring, and it was an eye-opener. Of course, some of the reports were silly. For instance, someone had written that Melaleuca products were no good because some people are allergic to them. Well duh - some people are allergic to almost anything you could name. So, you have to pay attention to what the complaints actually say.
If you're thinking about getting involved with a business opportunity, or even considering buying from a new company, use this tool we call the internet. You'll save your sanity and your money too!
Best success,
Marte
I didn't count, but it was about 6 or 8 pages long, showed copies of the big checks people are receiving, and told how easy it all was. All you have to do is find the deals, convince the people to sell for ten cents on the dollar, and then this guy would buy the stuff, re-sell it, and give you half the profit.
Easy work, right? Somewhere in the letter he mentioned that he spent thousands every month to gather the contact info for the people you need to talk to - but I didn't notice anywhere that he said he'd give you that info. Only that he had it.
Anyway, out of curiosity, I decided to Google him and the business.
Oh boy! All I can say is that it's too bad the people who wrote about him hadn't done the same before they forked over their cash.
That's the second time in the past month or so that I've gotten something really persuasive in the mail and Googled it - to find that it was a complete scam.
If everyone would do that before they bought into these schemes, that kind of business would be out of business in short order.
And why doesn't everyone do it? Within just a few minutes you can find out if something is for real or not.
As well as doing a search, there's a website called www.ripoffreport.com where you can research all sorts of businesses you might be considering using. I got acquainted with it when I did some work for Hollywood Hair - he had me go see the reports people had posted about his biggest competitors.
Once I got there, I went exploring, and it was an eye-opener. Of course, some of the reports were silly. For instance, someone had written that Melaleuca products were no good because some people are allergic to them. Well duh - some people are allergic to almost anything you could name. So, you have to pay attention to what the complaints actually say.
If you're thinking about getting involved with a business opportunity, or even considering buying from a new company, use this tool we call the internet. You'll save your sanity and your money too!
Best success,
Marte
Thursday, March 27, 2008
Proofreading - one of the most vital steps in marketing
Ever get a marketing letter from someone and change your opinion about them and their business? I try not to let that happen if it's a person I know - and know that they're good at what they do - but when I hear from a stranger, I can't help but form an opinion based on their written words.
Sometimes a letter can do more harm than good when it shines a negative light on the expertise of the sender.
It's not just the composition that counts. It's true that a letter that fails to tell the reader "what's in it for me" will not get the hoped for results. But a letter filled with mis-used words, misspellings, and plain old typos can portray that person or business in a really bad light. As in sloppy, or unintelligent.
One accountant wrote that she had lost business because the letters she sent out made her look as if she paid no attention to details. Not a good trait for an accountant!
The cure is proofreading - not just once, but 2 or 3 times. And not immediately after you finish writing. At that time you still know what it is supposed to say - even if it says something else. It's easy to overlook a missing word or a repeated word or a spot where it says "teh" instead of "the." (Yep, you guessed it - that one is one of my big problems. Even copywriters need proofreaders.)
Sometimes it's helpful to use tricks on yourself. Read your work aloud to catch missing or doubled words, or read it backwards to catch misspelled words. The best method of all is to get someone else to read it aloud to you.
When you go to the trouble to contact your clients and prospects, make sure that your letter makes a favorable impression - proofread before you send!
Oh - and that goes for email, too. It's such an easy place to make a silly goof!
Sometimes a letter can do more harm than good when it shines a negative light on the expertise of the sender.
It's not just the composition that counts. It's true that a letter that fails to tell the reader "what's in it for me" will not get the hoped for results. But a letter filled with mis-used words, misspellings, and plain old typos can portray that person or business in a really bad light. As in sloppy, or unintelligent.
One accountant wrote that she had lost business because the letters she sent out made her look as if she paid no attention to details. Not a good trait for an accountant!
The cure is proofreading - not just once, but 2 or 3 times. And not immediately after you finish writing. At that time you still know what it is supposed to say - even if it says something else. It's easy to overlook a missing word or a repeated word or a spot where it says "teh" instead of "the." (Yep, you guessed it - that one is one of my big problems. Even copywriters need proofreaders.)
Sometimes it's helpful to use tricks on yourself. Read your work aloud to catch missing or doubled words, or read it backwards to catch misspelled words. The best method of all is to get someone else to read it aloud to you.
When you go to the trouble to contact your clients and prospects, make sure that your letter makes a favorable impression - proofread before you send!
Oh - and that goes for email, too. It's such an easy place to make a silly goof!
Friday, March 21, 2008
Do you love to write? If not, don't do it.
Although I can't understand it, some people do not love to write. It makes no sense to me, because writing is downright fun, but I won't argue with those who disagree.
What I will argue with is the idea that people who dislike writing should still try to produce their own ad copy. It just doesn't come out right - and it takes valuable time away from them doing what they do best, whether that's selling houses, hanging drywall, or repairing cars.
Poorly written ads can actually make a business or a business person look unattractive to the very prospects they're hoping to win. Does it make sense for them to pay for that kind of advertising? I don't think so.
Sometimes you have something to say and you know it exists only in your own head. So you think you have to write it. You do, but only to an extent. The best solution is to dump it all out on paper, and then bring in a writer to put it together in the right order, with words that make it interesting. You and your writer work together to create a finished, polished project.
I do that for clients, and I did it for my husband. You see, he's a retired home builder and he wanted to tell people things they need to know before they hire a contractor and embark on the exciting adventure called "Building my dream home."
Between my years in real estate and his as a contractor, we heard so many tales of woe that it seemed like something we just had to do. So, since he's definitely not a writer, he merely put down his thoughts in random order. Then I sorted them out, asked him a lot of questions to fill in the holes, and turned it into an e-book called Home Building Simplified.
If you're thinking about building, check it out. And in the meantime, get a free copy of our report entitled "How to Spot a Bogus Contractor," by emailing helpmebuild@getresponse.com.
If you have marketing materials that need to attract more clients, or if you have a report or book burning in your head - but you don't like to write - get in touch.
I'll help.
What I will argue with is the idea that people who dislike writing should still try to produce their own ad copy. It just doesn't come out right - and it takes valuable time away from them doing what they do best, whether that's selling houses, hanging drywall, or repairing cars.
Poorly written ads can actually make a business or a business person look unattractive to the very prospects they're hoping to win. Does it make sense for them to pay for that kind of advertising? I don't think so.
Sometimes you have something to say and you know it exists only in your own head. So you think you have to write it. You do, but only to an extent. The best solution is to dump it all out on paper, and then bring in a writer to put it together in the right order, with words that make it interesting. You and your writer work together to create a finished, polished project.
I do that for clients, and I did it for my husband. You see, he's a retired home builder and he wanted to tell people things they need to know before they hire a contractor and embark on the exciting adventure called "Building my dream home."
Between my years in real estate and his as a contractor, we heard so many tales of woe that it seemed like something we just had to do. So, since he's definitely not a writer, he merely put down his thoughts in random order. Then I sorted them out, asked him a lot of questions to fill in the holes, and turned it into an e-book called Home Building Simplified.
If you're thinking about building, check it out. And in the meantime, get a free copy of our report entitled "How to Spot a Bogus Contractor," by emailing helpmebuild@getresponse.com.
If you have marketing materials that need to attract more clients, or if you have a report or book burning in your head - but you don't like to write - get in touch.
I'll help.
Saturday, March 15, 2008
Use the holidays to spark your marketing creativity
Did you do a promotion for St. Patrick's Day? I'll have to admit that I did not do any promotion for my copywriting business - but I think we all should be looking at each of the holidays that come along as a good reason to make contact with our client lists, and even reach out to new prospects.
The bars and some restaurants do a good job - after all, this is the only time of year you can buy green beer. Not that I want green beer - that actually sounds kind of awful - but who doesn't love a reason to celebrate?
Hmmm... what do I drink that's green? Green tea perhaps, or lime flavored soft drinks. For whatever reason, the only things that seem like they should be green are veggies. But color and marketing is a subject for another day.
What could you have done? Some kind of promotion dealing with luck? Could you have hidden a "pot of gold" in your store or on your website and offered a discount to customers who found it?
It's too late now to do something for St. Patrick's, and if you're using print media it's probably too late to do Easter, so what's next?
April Fool's day seems like a good time to do a fun promotion, and if you act quickly, there's time to get something in the mail or the local newspaper. And of course there's time to tweak your website a bit.
Today, take out the calendar and look at the events coming up. Then write them all down and let your imagination run wild with ideas about how to tie them to your promotions. Be silly, be outrageous, be creative - and something really spectacular will come of it. In fact, get some friends and family to sit down with you and toss out ideas. Sometimes the best ones come from something that sounded ridiculous at first.
Just do it - and remember to laugh a lot!
Marte
The bars and some restaurants do a good job - after all, this is the only time of year you can buy green beer. Not that I want green beer - that actually sounds kind of awful - but who doesn't love a reason to celebrate?
Hmmm... what do I drink that's green? Green tea perhaps, or lime flavored soft drinks. For whatever reason, the only things that seem like they should be green are veggies. But color and marketing is a subject for another day.
What could you have done? Some kind of promotion dealing with luck? Could you have hidden a "pot of gold" in your store or on your website and offered a discount to customers who found it?
It's too late now to do something for St. Patrick's, and if you're using print media it's probably too late to do Easter, so what's next?
April Fool's day seems like a good time to do a fun promotion, and if you act quickly, there's time to get something in the mail or the local newspaper. And of course there's time to tweak your website a bit.
Today, take out the calendar and look at the events coming up. Then write them all down and let your imagination run wild with ideas about how to tie them to your promotions. Be silly, be outrageous, be creative - and something really spectacular will come of it. In fact, get some friends and family to sit down with you and toss out ideas. Sometimes the best ones come from something that sounded ridiculous at first.
Just do it - and remember to laugh a lot!
Marte
Labels:
copywriting,
holidays,
marketing,
promotions,
sales
Sunday, January 27, 2008
Marketing 101
Yesterday when I stopped to have lunch I looked around for something to read - and found the local "freebie" newspaper (weekly, 8 pages). After glancing at the 7 articles (yes, always 7) I then turned to the advertising.
I have to hand it to the ladies at the newspaper - they must be very good sales people to get so many local businesses to place ads. It's not their fault that at least 80% of those ads say nothing at all - that part isn't their job. They are often called upon to take the advertiser's information and turn it into an ad, but there's no way that they can do a copywriter's job. Even if they've been taught the difference between a useless ad and an effective one, they simply don't have the time to do more than arrange the information given to them.
Maybe I should take out an ad myself and offer a course in Marketing 101 - It would include things like:
Meanwhile - I'll keep on writing letters and e-mails and web copy for my clients, and turning occasionally to watch the snow fall outside my window.
I did have to leave my cozy office for a while today - to shovel some of that beautiful white stuff. So much fell off the roof that the pile was threatening to run into the satellite dish that keeps me connected to the rest of the world. Can't have that! And then I had to shovel enough so I could open the gate and feed the horses. I don't think they'd appreciate an excuse in place of dinner.
Life in North Idaho right now seems to revolve around snow - plowing, shoveling, and wading through.
Hope you're warm and cozy tonight!
I have to hand it to the ladies at the newspaper - they must be very good sales people to get so many local businesses to place ads. It's not their fault that at least 80% of those ads say nothing at all - that part isn't their job. They are often called upon to take the advertiser's information and turn it into an ad, but there's no way that they can do a copywriter's job. Even if they've been taught the difference between a useless ad and an effective one, they simply don't have the time to do more than arrange the information given to them.
Maybe I should take out an ad myself and offer a course in Marketing 101 - It would include things like:
- Have a reason to place the ad
- Take time to come up with a headline
- Know who you are trying to attract
- Let them know what it is you actually do
- Tell your prospects what they stand to gain by doing business with you
- Include your name
- Include your phone number
- Include your address
Meanwhile - I'll keep on writing letters and e-mails and web copy for my clients, and turning occasionally to watch the snow fall outside my window.
I did have to leave my cozy office for a while today - to shovel some of that beautiful white stuff. So much fell off the roof that the pile was threatening to run into the satellite dish that keeps me connected to the rest of the world. Can't have that! And then I had to shovel enough so I could open the gate and feed the horses. I don't think they'd appreciate an excuse in place of dinner.
Life in North Idaho right now seems to revolve around snow - plowing, shoveling, and wading through.
Hope you're warm and cozy tonight!
Monday, January 21, 2008
How NOT to build your list
Grrr... I'm really steaming this morning.
I've been working to get rid of the junk mail that arrives daily, so every Monday take a half hour and click on the unsubscribe links for those that provide it.
Today it was ConAgra Foods. How did I get on a list about food? I only cook when I have to and sure don't want recipes and advertisements for processed foods full of God only knows what kind of chemicals.
Anyway, I clicked the unsubscribe link and went to a page where I was required to enter a password. I don't have a password, so clicked another link. A while later I got an email directing me to a page where I could enter a new password and log in. Guess what, they said the password is invalid. Too bad for me.
In other words, this company refuses to let me unusubscribe without some long hassle. I suppose I could get through it, and probably waste an hour or more of time just to get off their list.
I then went to the contact page, where I could send them an email and complain - but ONLY if I give them my full name and address. They don't need my address.
Talk about a lesson in how NOT to win friends and influence people. Why would you want someone on your list is so angry with you that every time they saw your email they'd curse? I really don't think that would get you any sales, do you?
I've been working to get rid of the junk mail that arrives daily, so every Monday take a half hour and click on the unsubscribe links for those that provide it.
Today it was ConAgra Foods. How did I get on a list about food? I only cook when I have to and sure don't want recipes and advertisements for processed foods full of God only knows what kind of chemicals.
Anyway, I clicked the unsubscribe link and went to a page where I was required to enter a password. I don't have a password, so clicked another link. A while later I got an email directing me to a page where I could enter a new password and log in. Guess what, they said the password is invalid. Too bad for me.
In other words, this company refuses to let me unusubscribe without some long hassle. I suppose I could get through it, and probably waste an hour or more of time just to get off their list.
I then went to the contact page, where I could send them an email and complain - but ONLY if I give them my full name and address. They don't need my address.
Talk about a lesson in how NOT to win friends and influence people. Why would you want someone on your list is so angry with you that every time they saw your email they'd curse? I really don't think that would get you any sales, do you?
Friday, January 18, 2008
Networking, an effective piece of your overall marketing plan
Everyone talks about networking, and about working a room, and a lot of people try to do it but with little success.
I'm one of them - shy and quiet in a crowd. I can hide in a crowd better than anyone I know, in spite of the fact that I love meeting and talking with new people. It's just that reluctance to "butt in" that stops me. So I stand around and look stupid until someone talks to me. Sometimes they do, and sometimes they form an opinion that I'm stuck up so they leave me alone.
My favorite thing is to spot a kindred soul - someone also standing looking stupid - and then I have the nerve to go say hello.
So, I was tickled to find a good "how-to" article today. It's by Ilise Benum, a top expert in the field of self-promotion.
You can read it yourself at: http://biznik.com/learn/articles/business-networking/how-not-to-network
Even if you aren't the shy type, the article will give you tips to make your networking more effective from a marketing / self-promotion standpoint.
Best success!
Marte
I'm one of them - shy and quiet in a crowd. I can hide in a crowd better than anyone I know, in spite of the fact that I love meeting and talking with new people. It's just that reluctance to "butt in" that stops me. So I stand around and look stupid until someone talks to me. Sometimes they do, and sometimes they form an opinion that I'm stuck up so they leave me alone.
My favorite thing is to spot a kindred soul - someone also standing looking stupid - and then I have the nerve to go say hello.
So, I was tickled to find a good "how-to" article today. It's by Ilise Benum, a top expert in the field of self-promotion.
You can read it yourself at: http://biznik.com/learn/articles/business-networking/how-not-to-network
Even if you aren't the shy type, the article will give you tips to make your networking more effective from a marketing / self-promotion standpoint.
Best success!
Marte
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